Countryside Help Page & Support Videos
Customer-Friendly Videos To Help You Navigate Our Site
Step 1
- Go to bookeo.com/countrysidescalarenergy and click Sign in.
- Click Forgot Password?Even though you don’t have a password already, go ahead and hit Forgot Password, then follow the steps below. This will allow you to create a fresh password of your own choosing.
- Enter the same email address we used to send you the “How to get your credits” email.
- Reset your password
- Return to the login page and sign in with it.
Step 2
- Now that you are logged in, click Your account.
- Click Your prepaid credits to see how many 2-hour session credits you have.
Step 3
- When you are ready to book, make sure you select only the top listing: EESystem™ Energy Spa – 2 hours.
- Your credits now represent the number of 2-hour sessions you have left, so the number of credits shown may look like about half the number of hours you remember.
- Click Back, then click New booking.
- Pick your date and time. Avoid using your browser’s back button, or you may have to restart the booking process.
- At the top right, select the number of adults you are booking for, usually 1.
- Fill in any missing information the form asks for.
- Click Next. Again, avoid backing up during the process.
- Review your booking. When you are ready, click the I Agree box and then click Confirm Booking.
- Once confirmed, you can print your booking, return to the customer area, or view your booking details.
- Back in the Customer Area, you can also view your bookings, see your remaining credits, or make another booking.